Thank you for choosing Cerebrate, both your success and trust are important to the entire Cerebrate team. We work continuously to protect your privacy and information using industry leading practices, including encryption and hashing of your username and password between your device and Cerebrate’s encrypted servers. This means that no one can access your Cerebrate password, even if they were to access our data files.
At this time, all areas are administered by Chickadee, Inc, an Arizona Corporation headquartered in Arizona.
There are three general areas of information that can be collected to provide services.
Categories of information we ask and retain to provide a good user experience includes:
None of this data is shared with third parties, unless a valid legal order is made.
˙We request and collect the following personal information about you when you use the Cerebrate Platform. This information is necessary for the adequate performance of the agreement between you and us and to allow us to comply with our legal obligations. Without it, we may not be able to provide you with all the requested services.
You may choose to provide us with additional school, district or personal information in order to obtain a better user experience when using Cerebrate. This additional information will be processed based on your request and the resulting legitimate interest and when applicable, your consent.
When you use Cerebrate we may collect personal information about the services you use and how you use them. This information is necessary for the adequate performance of the agreement between you and us, to enable us to comply with legal obligations and given our legitimate interest to provide and improve the functionalities of the Cerebrate Platform. Unless required for fraud detection or a valid legal order, no personal details are shared with any third parties.
The following section (PP-5) is provided as general insights about privacy and data gathering, not about methods used by Cerebrate.
Aggregated Personal Data: In an ongoing effort to better understand our Users, we might analyze the personal data in aggregate form. This aggregate information does not identify Users personally. We may share this aggregate data with our affiliates, agents, and business partners. We may also disclose aggregated user statistics to describe our services to current and prospective clients, business partners, and to other third parties for other lawful purposes.
Student data collection is limited on Cerebrate. No individual Student Data is shared with third parties. Access to Student data is restricted based on user role and role with the student. Contact Cerebrate using the information provided under the “Contact Us” with Child’s Privacy as the Subject or Student Data Privacy.
CEREBRATE may use, store, and process personal information to (1) provide, understand, improve, and develop the CEREBRATE Platform, (2) maintain and ensure a trusted and safer environment (such as to comply with our legal obligations and ensure compliance with CEREBRATE Policies) and (3) provide, personalize, measure, and improve our customer service and outreach.
We may use the personal information to provide, improve, and develop the Cerebrate Platform and Services such as to:
We process this personal information for these purposes given our legitimate interest in improving Cerebrate and our Users’ experience with it, and where necessary for the adequate performance of our agreements with you and/or the school or district.
We may use personal information to create and maintain a trusted and safer environment such as to:
We process this personal information for these purposes given our legitimate interest in protecting you and the Cerebrate Platform, to measure the adequate performance of our contracts, and to comply with applicable laws.
Cerebrate will use reasonable commercial efforts to deliver the automated marketing text messages to the number you provide through compatible wireless carriers. Carriers and Cerebrate are not liable for delayed or undelivered messages. Short codes used for some Text Message Services may not be supported on all U.S. carriers.
To help facilitate coordination between teaching team members we may need to share certain information, including personal information, with other Users, as it is necessary for the adequate coordination, as follows:
We don’t share this information with uninvited parties or outside parties.
Cerebrate may disclose your information, including personal information, to courts, law enforcement, governmental authorities, tax authorities, or authorized third parties (districts), if and to the extent we are required or permitted to do so by law or if such disclosure is reasonably necessary: (i) to comply with our legal obligations, (ii) to comply with legal process and to respond to claims asserted against Cerebrate, (iii) to respond to valid requests relating to a criminal investigation or alleged or suspected illegal activity or any other activity that may expose us, you, or any other of our users to legal liability, (iv) to enforce and administer our Terms of Service, the Payment Terms or other agreements with paying entities, or (v) to protect the rights, property or personal safety of Cerebrate, its employees, teachers, students, or members of the public.
These disclosures may be necessary to comply with our legal obligations, for the protection of your or another person’s vital interests or for the purposes of our or a third party’s legitimate interest in keeping the Cerebrate Platform secure, preventing harm or crime, enforcing, or defending legal rights, and prevention of fraud or preventing damage.
Where appropriate, Cerebrate may notify Members about legal requests unless: (i) providing notice is prohibited by the legal process itself, by a court order we receive, or by applicable law, or (ii) we believe that providing notice would be futile, ineffective, create a risk of injury or bodily harm to an individual or group, or create or increase a risk of fraud upon Cerebrate, its Users and the Cerebrate Platform. In instances where we comply with legal requests without notice for these reasons, we will attempt to notify that User about the request after the fact where appropriate and where we determine in good faith that we are no longer prevented from doing so.
To enable or support us in providing the Cerebrate Platform, we may share your information, including personal information, within our corporate family of companies that are related by common ownership or control.
Additionally, we share your information, including personal information, with our corporate affiliates in order to support and integrate, promote, and to improve Cerebrate services. Where possible this information is without personally identifiable details.
We may also share aggregated information (information about our users that we combine so that it no longer identifies or references an individual user) and other anonymized information for regulatory compliance, industry and market analysis, research, demographic analysis, marketing, advertising, and other business purposes.
We may review, scan, or analyze your communications on Cerebrate for fraud prevention, risk assessment, regulatory compliance, investigation, product development, research, analytics, unacceptable use, and customer support purposes. For example, for fraud prevention efforts, we may scan and analyze messages to mask contact information and references to other websites. At times, we may also scan, review, or analyze messages to debug, improve, and expand product offerings. We may use automated methods: However, occasionally we may need to manually review some communications, such as for fraud investigations and customer support, or to assess and improve the functionality of automated tools. We will not review, scan, or analyze your messaging communications to send third party marketing messages to you, and we will not sell reviews or analyses of these communications.
These activities are carried out based on Cerebrate’s legitimate interest to ensure compliance with applicable laws and our Terms of Service, preventing fraud, promoting safety, and to improve and ensure adequate performance of Cerebrate services.
You may exercise any of the rights described in this section with Cerebrate by sending an email to Cerebrate – Data Control. Please note that we may ask you to verify your identity and request before taking further action on your request.
You may access and update much of your information through your Account settings. You are responsible for keeping your personal information and settings up to date.
You have the right to ask us to correct inaccurate or incomplete personal information about you (and which you cannot update yourself within your Cerebrate Account) by contacting Cerebrate – Data Control.
We generally retain your information for as long as is necessary for the performance of the agreement between you and us and to comply with our legal obligations. In certain jurisdictions, you can request to have all your personal information deleted entirely.” Please note that if you request the erasure of your personal information:
If Cerebrate processes your personal information based on your previous consent you may withdraw this consent by changing your Account Settings at any time or by sending a communication to CEREBRATE – Change Consent specifying which consent you are withdrawing. Please note that withdrawal of your consent does not affect the lawfulness of any processing activities based on consent prior to its withdrawal. Additionally, in some jurisdictions, applicable law may give you the right to limit the ways in which we use your personal information, in particular where (i) you contest the accuracy of your personal information; (ii) the processing is unlawful and you oppose the erasure of your personal information; (iii) we no longer need your personal information for the purposes of the processing, but you require the information for the establishment, exercise or defense of legal claims; or (iv) you have objected to the processing of information and pending the verification whether the legitimate grounds of Cerebrate override your own.
In some jurisdictions, applicable law may entitle you to require Cerebrate to not process your personal information for certain specific purposes (including profiling) where such processing is based on legitimate interest. If you object to such processing Cerebrate will no longer process your personal information for these purposes unless we can demonstrate compelling legitimate grounds for such processing, or such processing is required for the establishment, exercise, or defense of legal claims.
Where personal information is used for direct marketing purposes, you may ask Cerebrate, at any time, to cease processing your data for direct marketing purposes by sending an e-mail to Solution Center – Marketing/Privacy.
You have the right to lodge complaints or concerns about our data retention by contacting Solution Center – Privacy.
Cerebrate will not share information it collects about you with its affiliates or third parties (both financial and non-financial), except as required or permitted by your state’s law.
California law permits Users who are California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their personal information (if any) for their direct marketing purposes in the prior calendar year, as well as the type of personal information disclosed to those third parties. Contact Solution Center – California Privacy for such requests. Cerebrate and Cerebrate Payments do not share personal information with third parties for their own direct marketing purposes without your prior consent. Accordingly, you can prevent disclosure of your personal information to third parties for their direct marketing purposes by withholding consent.
To mail a notice, you may use the following address:
12332 E Teakwood Dr
Chandler, AZ 85249